This privacy policy is available to our customers so they may better understand how their Personally Identifiable Information (PII) is being used through our website. According to the General Services Administration of the United States Government, PII is, “Information that can be used to distinguish or trace an individual’s identity, either alone or when combined with other personal or identifying information that is linked or linkable to a specific individual.” The below policy describes how we obtain, use, and protect our customers’ PII.
Collection of Information
The information we collect is your name, email address, mailing address, phone number, fax number, credit card information, billing address and institution information. This information is collected through direct email, our Contact Us and Quote Request page on our website, phone, order submission, and newsletter subscription.
Use of Information
We use your information to process orders, authorize payments, send invoices, send email correspondence regarding products as well as newsletters, and to follow up through email or phone.
Information Protection
We use a Hyper Text Transfer Protocol Secure (HTTPS) on our website to encrypt information submitted through our website. Your information is protected offline by only allowing responsible parties to use your information for the sole purpose of which the information is intended. Electronic records of information are kept in a secure environment.
Cookies
Our website uses Cookies. Cookies are small pieces of data stored on your computer through your web browser that is sent by our website when you are accessing our website. The use of Cookies is meant to improve your experience while using our website by remembering information such as items in your shopping cart and product interests. We use the data collected by Cookies to continuously improve our website for our customers.
Third-party services approved by our company are sometimes used to help track Cookies.
You may disable Cookies on your internet browser. This will not affect your ability to use our website or order our products.
Third-Party Information
We do not sell, trade, or transfer your information to entities outside of XpressBio.
There may be third-party links on our website. We are not responsible for content of these websites or information transferred once leaving our website. Please check the Privacy Policy of any third-party link. You may contact us with any necessary feedback on third-party links found on our website.
Legal Information
CAN-SPAM Act
The CAN-SPAM Act of 2003 sets compliance guidelines for commercial email messages with the purpose of marketing, advertising, and promoting products or services. The three areas of compliance are unsubscribe compliance, content compliance, and sending behavior compliance. You may opt-out of our commercial email messages at any time by going to https://xpressbio.com/unsubscribe/ or emailing your request to [email protected].
Fair Information Practice Principals
We conduct our business in accordance with the Federal Trade Commission’s Fair Information Practice Principals. These principals are the basis for many privacy laws to ensure your information is protected. Should we experience a data breach, we will notify you within 5 business days.
California Online Privacy Protection Act (CalOPPA)
In accordance with CalOPPA, our Privacy Policy is made readily available in an easy to find, clearly labeled link on our website. An electronic copy of our Privacy Policy will be provided to you upon request. CalOPPA also gives you the right to use our website anonymously.
Change or Deletion of Information
You may at any time contact us to update/change/remove any information we have for you. Please use our contact information below to do so.
XpressBio
4650 Wedgewood Blvd., STE 103
Frederick, MD 21703
Phone: 301-228-2444
Email: [email protected]
If you have any questions regarding our Privacy Policy, please contact us using the above information.